Treatment like that of patrons is never acceptable and shouldn't be tolerated. I won't be returning here for food, drinks, or spa treatments ever again, and I'm cancelling my Equinox gym membership to move elsewhere. I asked to speak to the mysterious man behind the curtain (Nathan Loga) who was evicting me from the lobby, but he "suddenly became tied up in a meeting and wouldn't be free for a couple of hours." As a weekly patron of this hotel and a very quiet / clean person, the experience was disappointing and offensive. The employee said he's not sure what the real reason is, and that he feels bad. Bare in mind many people are sitting in the area, a couple of which mentioned they were also just waiting to eat downstairs. He came back about 10 minutes later, apologized, and said that Nathan Loga, their VP of Guest Relations, asked that I leave. I dug in a bit and the employee told me "nevermind" and left. I was frankly quite confused, as I was sitting normally, had normal clothes on, and always sit here while waiting in the lobby. While waiting in the lobby on my laptop for some colleagues for an Electric Lemon afternoon bite, an employee approached and said I need to move locations as they're "concerned about damage to the couch" I was sitting on. The Electric Lemon restaurant is fantastic, the spa is a great place to visit (cryo-treatments, nutrient injections, IVs, thermal sauna, etc.), but recently had an incredibly negative experience with Nathan Loga, the hotel's VP of Guest Experience. I've been a long-time patron of this hotel's amenities. Hilton Tulum Riviera Maya All-Inclusive Resort.Wyndham Grand Cancun All Inclusive Resort & Villas.The Cosmopolitan of Las Vegas, Autograph Collection.Hotels near Phillips Beth Israel School of Nursing.Hotels near Fashion Institute of Technology.Hotels near Swedish Institute College of Health Sciences.Hotels near Micropower Career Institute.Hotels near Stevens Institute of Technology.Hotels near Globe Institute Of Technology.Hotels near New York Institute of English and Business.Hotels near Hair Design Institute - New York, NY.Hotels near Technical Career Institute College of Technology.Hotels near 42nd St – Bryant Park Station.Hotels near Times Square – 42nd St Station.Hotels near 42nd St – Port Authority Bus Terminal Station Equinox Fitness Club, accessible during all guests stay with over 100 group fitness classes per week, complete with a 25-yard indoor saltwater lap pool, heated and cooling plunge pools and outdoor leisure pool, along with an immersive 27,000 sq.Hotels near 34th St – Hudson Yards Station.Hotels near Viet Fili Food Guides of NYC.Hotels near Sundays Hudson Yards Studio.
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